Organizations rely more and more on software for their critical business functions. If you produce a software product that your customers or your own business depends upon, you know the importance of delivering consistent, predictable, reliable and fast performance. Performance related failures or slowdowns cause direct revenue losses when they occur – whether through higher IT costs to support inefficient applications, reduced employee productivity, or – worse, loss of customers due to poor quality of service.
The notion that by simply adding hardware one can “fix” performance problems with relatively low expense misses the point: design it right in the first place so you meet business objectives, lower total cost of ownership and satisfy end-users. Some organizations take shortcuts and abandon application performance engineering, believing it to be a vestige of the past. These shortcuts are shortsighted. Truly top tier vendors and in-house IT providers know the value of proactively architecting, designing and implementing with performance in mind from the beginning. They properly define and measure system performance against repeatable, real-world load tests. And they identify and address bottlenecks – before slow responses, downtime on mission-critical applications, or erratic responses cause user satisfaction to plummet.
Summa's Performance Solution practice helps companies answer the following questions:
Summa's Performance Solutions help organizations investigate, identify and resolve performance issues that undermine end-user satisfaction. The Summa team will establish a baseline measurement of how your applications perform; determine the root cause of sub-optimal performance, whether network or application-related; and outline a plan for addressing the issues. Summa drives your organization through remediation and optimization, to an end result of validated or improved performance. The initial assessment phase can be adjusted to emphasize planning for growth, disaster recovery, or anticipated changes to network services or customer load, keeping in mind your business and technical requirements. Our team members gather information through interviews, workshops, log files, customer feedback and other means, and work with your own IT staff to conduct the process. Ultimately, Summa's Performance Solutions can help an organization to control the cost of its distributed computing environment.
Many of our customer engagements start here - with an assessment of application performance. Learn how we can help you find the right place to start by contacting us today.